Friendly Tips and Reminders

Turn your Pop-Up Blockers off!

The Learning Exchange trainings often launch in a new window. To prevent these from being blocked, please make sure your pop-up blockers are off for the site.


Log in to The Learning Exchange regularly.

If users do not log in for a certain period of time, their account will become “Inactive.” To prevent this, staff should log in to TLE more often than once a year and volunteers more often than once every three months.


Staff should use their @bbbs.org login credentials.

Your agency email will not get you into The Learning Exchange! Please use your BBBS Connect/Matchforce login.


Use Matchforce to add volunteers and parents to The Learning Exchange.

It is so easy to click the “TLE Manual Registration” box in your volunteer's or parent's contact training tab! The volunteer/parent is added to The Learning Exchange within 24 hours and automatically enrolled in the online Volunteer Pre-match Training. Easy peasy!

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