Volunteer Welcome Email Template
To:
Subject:
Hi, TRAINEE.FIRST.NAME
Great news! You now have access to Big Brothers Big Sisters online learning platform, The Learning Exchange (TLE). This platform features many learning opportunities, including courses, articles, videos, and more!
To access The Learning Exchange for the first time:
- Visit https://bbbs.csod.com
- Enter your Username, which is the email address you used when you inquired to become a volunteer Big.
- Enter the temporary password: BiggerTogether25
- You will be asked to create a new password(Your “Current” password is the one above).
- Once you have created a new password, click "Submit."
- You will then log in with the new password.
If you choose not to log into The Learning Exchange, your account will not be activated.
Once you’ve logged in, you may find courses assigned to you or search the catalog for what interests you. You can do both of these things by clicking on “Your Learning.”
You can find great information about logging in, searching for content, launching courses, and more in our Frequently Asked Questions.
If you have questions:
- Feel free to reach out to your local agency staff regarding learning assignments and expectations.
- If you are having issues logging in, take a look at our FAQs.
- If you are still unable to access The Learning Exchange, reach out to resourcecenter@bbbsa.org.
Thank you and have a wonderful day!
BBBSA Learning & Development Team